Contact Us / Returns

 
RETURNS ADDRESS and Internet sales queries.
Lovethelinks Ltd
4 Copperhouse Court
Caldecotte
Milton Keynes
MK7 8NL
Tel: 01908 281043  OFFICE HOURS 10 - 4 MON-FRI (Closed Bank Holidays)
 
SHOP ADDRESS
Joolz
29 High Street
Unit B The Market House
Uxbridge
Middlesex
UB8 1JN
Tel: 01895 813517
DO NOT SEND RETURNS TO THIS ADDRESS

Returns
All returns should be sent to the address above with the original order number and order date, stating clearly whether you require a refund or exchange, if it is an exchange and there is a balance to pay please send a cheque payable to Lovethelinks Ltd with the return, if there is a refund owed we will credit your card. All items returned should be wrapped carefully and sent in a padded envelope. Free beads must be returned with any refunds if the order amount falls below the qualifying amount. DO NOT RETURN ITEMS FOR EXCHANGE IN BOXES

Please note that all free beads should be returned with refunds where your order falls below the qualifying amount.

Bracelet Returns
Bracelets returns should be sent to the returns address.  Please DO NOT return exchange bracelets with the original box as we will be unable to return your box to you. If there is a difference in price please send a cheque for the difference made payable to Lovethelinks Ltd.  Alternatively return your bracelet for a refund and re order the correct size.


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